Shipping Policy

Shipping Policy

Welcome to the Shipping Policy of Oventon. We strive to provide you with clear and transparent information about our shipping processes and procedures to ensure a smooth shopping experience.

Processing Time

Orders are typically processed within 7-14 business days after payment has been confirmed. During peak seasons or promotional events, processing times may be slightly longer, but we always do our best to get your order out as quickly as possible.

Shipping Methods and Rates

We offer several shipping options to accommodate your needs:

  1. Standard Shipping: Delivery typically takes 7-14 business days. Shipping fees are calculated based on the weight and dimensions of your order.

  2. International Shipping: We ship to select international destinations, with delivery times varying depending on the destination country and shipping method chosen. International shipping fees are calculated at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online or through our Shopify store.

Shipping Restrictions

Please note that certain items may be subject to shipping restrictions or regulations imposed by local authorities. We are unable to ship restricted items to certain locations, and we apologize for any inconvenience this may cause.

Shipping Issues

While we strive to provide accurate delivery estimates and reliable shipping services, we understand that issues may arise from time to time. If you encounter any problems with your shipment, such as delays, damages, or missing items, please contact us immediately so we can assist you in resolving the issue.

Change of Address

If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes once an order has been processed for shipping.

Contact Us

If you have any questions or concerns about our Shipping Policy, please don't hesitate to reach out to us at Hello@oventon.shop. Our customer service team is here to assist you and ensure that your shopping experience is nothing short of exceptional.